Web guideCorporate admins

Corporate Admin Guide

Set up your organisation, manage employees, routes, bookings, and billing.

Your role

As a Corporate Admin, you manage your organisation's commute programme on Metroberry — employees, routes, bookings, trips, pricing, invoices, and reports.

Initial setup

  1. Sign in at metroberryke.com with your corporate admin credentials
  2. Open My Company (Corporate Clients) to view your organisation profile
  3. Upload your company logo and verify contact details
  4. Add employees one by one or import via CSV
  5. Set up departments for reporting and approval routing
  6. Configure approved routes and booking policies

Tip

Download the CSV template from the employee import dialog — required columns are phone, name, and department.

Managing employees

  • Add Employee — register a new commuter with phone and department
  • Import CSV — bulk onboard teams
  • Archive — remove departed employees (preserves trip history)
  • Employees page — searchable list with booking activity

Employees use the Metroberry Employee mobile app to book commutes and track rides. They sign in with the phone number you register.

Routes & bookings

Routes

View and request approved routes for your organisation. Routes define pickup corridors, schedules, and pricing.

Bookings

  1. Open Bookings to see all employee ride requests
  2. Approve or reject pending bookings
  3. Create bookings on behalf of employees
  4. Import shift schedules via CSV for recurring commutes
  5. Monitor assignment status — assigned, in progress, completed

Organisation settings

  • Pool settings — enable ride sharing and max passengers per vehicle
  • Booking approval — require manager sign-off before confirmation
  • Departments — group employees for approval workflows
  • Approved routes — restrict which routes employees can book
  • Org pricing — negotiated rates for your company

Invoices & wallet

Corporate Admins have access to finance features for their organisation.

  • Invoices — view, download, and track payment status
  • Wallet — org balance and top-up for prepaid programmes
  • Pricing — view org-specific fare rules
  • Promo Codes — create employee discount codes if enabled

Reports

  • Trips — employee commute volume and completion
  • Revenue — spend by department or route
  • Driver Performance — service quality metrics
  • Capacity — seat utilisation on your routes
  • Agent Report — support ticket summary

Common questions

Employee can't sign in to the app

Verify their phone number is registered under your organisation. Re-import or add them manually, then ask them to retry.

How do I change a pickup point?

Pickup points are tied to approved routes. Contact Metroberry operations to adjust route corridors.