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Step-by-step guides for every role — optimised for phone and desktop. Find your guide below or search by topic.
Getting Started
Create your account, sign in, and find the right guide for your role.
Employee App Guide
Book commutes, track your ride, and stay safe — everything in the Metroberry Employee app.
Driver App Guide
Accept trips, navigate efficiently, and manage your earnings — your complete driver handbook.
Driver Web Portal
Execute trips, upload documents, and manage your profile from any browser.
Passenger Guide
Book rides, pay securely, and track your trip from request to arrival.
Admin & Operations Guide
Run your fleet, manage bookings, monitor trips, and configure the platform.
Fleet Manager Guide
Manage drivers, vehicles, bookings, and trips without finance access.
Corporate Admin Guide
Set up your organisation, manage employees, routes, bookings, and billing.
Corporate Coordinator Guide
Manage employees, bookings, and trips for your organisation — without finance access.
Employee app users
Open this page in your phone browser or tap Help & Support → Full User Guide inside the app.
Read the Employee App Guide →Driver app users
All driver workflows — trips, pool stops, documents, earnings — in one mobile-friendly guide.
Read the Driver App Guide →