Welcome to Metroberry
Metroberry is a premium mobility platform for individual passengers, corporate commuters, drivers, and fleet operators across Kenya. Whether you book a one-off ride on the web or commute daily through your employer, this guide helps you get started quickly.
Tip
Bookmark metroberryke.com/help on your phone — all guides are mobile-friendly and work in any browser.
Choose your path
Individual passenger
Book on-demand or scheduled rides from the Metroberry web app. Pay with M-Pesa, wallet, or cash.
- Go to metroberryke.com and tap Get Started → Passenger
- Register with your phone number and verify via OTP
- Sign in and open Request Ride from your dashboard
Corporate employee
Your company sets up your account. Download the Metroberry Employee app from the App Store or Google Play.
- Install the Employee app
- Sign in with the phone number your HR team registered
- Book commutes, track live trips, and view your schedule
Driver
Drivers use the Metroberry Driver app for trip execution and can also access the web Driver Portal.
- Apply at metroberryke.com → Sign up → Driver
- Complete registration and upload KYC documents
- Once approved, sign in to the Driver app to receive trips
Corporate admin or coordinator
Manage your organisation's employees, routes, bookings, and invoices from the web dashboard.
- Register your company at metroberryke.com → Sign up → Corporate
- Add employees manually or import via CSV
- Configure routes, booking policies, and approval rules
Operations & fleet staff
Admins and fleet managers run day-to-day operations — vehicles, drivers, bookings, trips, and reports — from the web dashboard.
Signing in
- Open metroberryke.com/t/metroberry/signin (web) or launch your mobile app
- Enter your registered phone number or email
- Sign in with your password, or tap Use OTP to receive a one-time code via SMS
- If prompted, change your temporary password before continuing
Important
Never share your password or OTP with anyone — including people claiming to be Metroberry support.
Forgot your password?
- On the sign-in screen, tap Forgot password
- Enter your registered phone number or email
- Follow the reset link or OTP instructions sent to you
- Create a new strong password (minimum 8 characters, mixed case and numbers)
Still need help?
Browse the role-specific guides from the Help Center home page, or contact our team directly.
- Phone: +254 716 303 333 or +254 748 156 366
- Email: info@metroberry.co.ke
- Contact form: metroberryke.com/contact