Your role
Corporate Coordinators handle day-to-day commute operations for their organisation — employees, bookings, trips, and routes. You do not have access to invoices, wallet, pricing, promo codes, or financial reports.
Managing employees
- Open My Company or Employees from the sidebar
- Add new employees with phone number, name, and department
- Import teams via CSV for bulk onboarding
- Archive employees who leave the company
Note
Employees need the Metroberry Employee app installed to book and track commutes.
Bookings & approval
Review and action employee booking requests from the Bookings page.
- Pending — approve or reject employee requests
- Create — book on behalf of an employee
- Import — upload shift schedules via CSV
- Monitor — track assignment and trip progress
Trips & routes
Monitor active commutes and view approved routes for your organisation.
- Trips — filter by date, status, or employee
- Live track — follow any in-progress commute on the map
- Routes — view corridor details and schedules
Support & notifications
- Support — submit and track support tickets
- Notifications — trip alerts and system messages
- Profile — update your account details
Tip
For billing questions, contact your Corporate Admin or Metroberry operations — coordinators don't have invoice access.