Fleet Manager Guide

Your role

As a Fleet Manager, you handle day-to-day operations — drivers, vehicles, bookings, trips, routes, and fleet monitoring. You do not have access to pricing, invoices, wallet, or promo codes.

Daily operations

Check Dashboard for today's bookings and active trips
Review Fleet Map for vehicle positions
Handle pending driver approvals and document renewals
Assign drivers to unassigned bookings
Monitor SOS alerts and incidents

Drivers & vehicles

Same workflows as Admin for driver and vehicle management — list, create, approve, assign, and maintain.

Approve new drivers after document review
Assign vehicles to drivers and vice versa
Log fuel and maintenance from Settings → Fleet Maintenance
Track inspection logs for compliance

Bookings & trips

Create bookings, run auto-assign, manage pool groups, and track trips in real time.

Tip

Use CSV import on Bookings for bulk shift scheduling — download the template first.

Reports available to you

Trips — operational volume and status
Driver Performance — ratings and acceptance
Fleet Utilisation — vehicle usage metrics
Capacity — pool route seat usage
Agent Report — support ticket metrics
Route Conditions — corridor status

Note

Revenue reports are restricted to Admin roles.

Driver document review

Review driver KYC uploads from Drivers → open a profile → Documents. Required types are configured under Settings → Driver Document Requirements.

Profile Photo
National ID / Passport (document number required)
Driving License (expiry date required) (document number required)
Good Conduct Certificate (document number required)
PSV Badge (expiry date required) (document number required)
NTSA Inspection Report (expiry date required) (document number required)
Insurance Certificate (expiry date required) (document number required)
NTSA Inspection Sticker (expiry date required)
Clear image of the vehicle
Speed governor certificate (expiry date required) (document number required) — Required for vehicle class C and above only